Lucky247 is part of a small group of bingo and casino providers running on the Broadway Gaming platform. It is licensed by the UKGC in the United Kingdom and the MGA in Malta – it uses eCOGRA as its ADR for UK players lodging complaints. Lucky247 Casino Download – Play and Win in 7 Steps! It is given that playing at Lucky247 Casino is exciting and rewarding. Due to an array of features and advantages it offers, it is an online casino that keeps their players coming back for more.
Lucky247 in a nutshell
As a casino website that is targeted at a worldwide audience, Lucky247 Casino offers a more than adequate range of payment options for both deposits and withdrawals. One thing to note, however, is. Lucky 247 is a registered trademark of Broadway Gaming Limited. Broadway Gaming Ltd. Is licensed and regulated by the Gambling Commission (License Number: 000-039075. Lucky247 is an online casino that has been in operation since 2012 and is owned and operated by To Play Central (Ltd). The casino is known for its large pool of progressive jackpots, eCOGRA certification, good casino management, and excellent mobile site.
It's the casino player's dream to be lucky 24/7 when it comes to online gambling. While no one is lucky all the time, Lucky247 casino offers a great place to play when you want to try your luck.
Launched in 2012, it is clear that the Lucky247 team pride themselves on offering a consistent and professional casino experience, with all the perks and advantages that players deserve. This casino boasts a player-friendly and intuitive website platform, a generous range of casino game types and it adheres to the highest standards of player security and fairness in the business.
Lucky247 is licensed by the UK and Maltese gambling regulators, which means that it holds not one but two European licenses. This means that players can rest easy knowing that this site is closely monitored to ensure it is putting players first at all times.
Because it is mobile-compatible, Lucky247 players can enjoy the convenience of taking their gambling experience wherever they are and the casino hosts over a hundred mobile games to enjoy on the go.
Does Lucky247 stack up to our rigorous RightCasino standards? Read on to find out how Lucky247 ranks in our books.
Ruling
Found for the Casino - This player has repeatedly altered their registration information preventing automated systems detecting their self-exclusion.
Read our Lucky247 Casino Review.
Player's Complaint
I am writing to you to raise an issue about:Lucky247 Casino
The issue that I have experienced was: I have problem with this site operator (Brodaway company Ltd )
I reported that I have huge problem with compulsive gambling but I'm still can open new accounts Butters bingo;glossy bingo; dotty bingo; diamond bingo.
They accept my every new account and my deposits. I send many emails to them but they only promise block my details and block future deposits. Every time when I open new account I make deposits they know that I can't win , due to my illness if I win something I can't stop playing and I loss all - I never make cash out from this casinos , only deposits. .. many deposits. 25/09/2017 I open new account (another account ) without any problem and I lost all money. Every time I must tell them that I have self exclusion Because they do not verified my accounts,
They give 72hrs after opening account to verify account. But I never been verified after opening account.
It occurred on: September 25th, 2017
They must block my details and feature deposits and refund all my payments made after self exclusion
I look forward to your prompt response on this matter.
PS. Sorry but English is not my first language
Yours faithfully,
[EDIT]
DOB. [EDIT]
My details
Account number: [EDIT]
Reference: [EDIT]
Address: [EDIT]
4 Responses
Hi mmama31 - welcome back.
I have to be direct in this instance - I have immediate concerns about your complaint.
Where a self-exclusion is taken out it is an agreement between yourself and the operator. The operator agrees to stop you accessing your account and to take measures to prevent you creating more accounts. You are agreeing not to try and circumvent those restrictions.
From reading your complaint you've self-excluded with Lucky247, but have then gone on to set up account with 4 other properties owned by this group. This is not a big or well known group. To have selected these 4 operators you've almost certainly been specifically looking for other operators owned by the same group.
If that's the case you have knowingly been trying to access gambling services with this group despite being aware you were self-excluded. If that's the case there would be nothing we could do to help you.
So I have to ask you directly - why do you keep signing up with operators in this group?
Thanks,
ThePOGG
Hi
Probably the reason why I choose ( not consciously) this operator - I can't open any new account on any other operators only casinos operated by the Broadway Gaming Ltd send me offer and accept my registrations.
in moments of weakness I was seeking solace in gambling and I chose the offers from my email box. I never looked at who is the operator of a given casino.
Found for the Casino - This player has repeatedly altered their registration information preventing automated systems detecting their self-exclusion.
Read our Lucky247 Casino Review.
Player's Complaint
I am writing to you to raise an issue about:Lucky247 Casino
The issue that I have experienced was: I have problem with this site operator (Brodaway company Ltd )
I reported that I have huge problem with compulsive gambling but I'm still can open new accounts Butters bingo;glossy bingo; dotty bingo; diamond bingo.
They accept my every new account and my deposits. I send many emails to them but they only promise block my details and block future deposits. Every time when I open new account I make deposits they know that I can't win , due to my illness if I win something I can't stop playing and I loss all - I never make cash out from this casinos , only deposits. .. many deposits. 25/09/2017 I open new account (another account ) without any problem and I lost all money. Every time I must tell them that I have self exclusion Because they do not verified my accounts,
They give 72hrs after opening account to verify account. But I never been verified after opening account.
It occurred on: September 25th, 2017
They must block my details and feature deposits and refund all my payments made after self exclusion
I look forward to your prompt response on this matter.
PS. Sorry but English is not my first language
Yours faithfully,
[EDIT]
DOB. [EDIT]
My details
Account number: [EDIT]
Reference: [EDIT]
Address: [EDIT]
4 Responses
Hi mmama31 - welcome back.
I have to be direct in this instance - I have immediate concerns about your complaint.
Where a self-exclusion is taken out it is an agreement between yourself and the operator. The operator agrees to stop you accessing your account and to take measures to prevent you creating more accounts. You are agreeing not to try and circumvent those restrictions.
From reading your complaint you've self-excluded with Lucky247, but have then gone on to set up account with 4 other properties owned by this group. This is not a big or well known group. To have selected these 4 operators you've almost certainly been specifically looking for other operators owned by the same group.
If that's the case you have knowingly been trying to access gambling services with this group despite being aware you were self-excluded. If that's the case there would be nothing we could do to help you.
So I have to ask you directly - why do you keep signing up with operators in this group?
Thanks,
ThePOGG
Hi
Probably the reason why I choose ( not consciously) this operator - I can't open any new account on any other operators only casinos operated by the Broadway Gaming Ltd send me offer and accept my registrations.
in moments of weakness I was seeking solace in gambling and I chose the offers from my email box. I never looked at who is the operator of a given casino.
they never treated me seriously because of it language barrier. In addition, they did not reply to my emails.I never received an answer to any complaint.
They never verified my accounts
Every casino checks my identity because I am not a UK citizen.
'Similarly, if a customer's age cannot be verified within seventy two (72) hours of making their first deposit, that account will be closed with all winnings confiscated, deposits returned and in some cases the offence will be reported to the police.'
They accept my registrations and deposits
Because they know that I can't win (due to compulsive gambling addiction I can't stop playing after winning some money I play and play and loose all... ) I can't win and I never make cash out on this websites.Very comfortable situation for Them not for me of course.
Regards
Hi mmama13,
Can you please forward on the emails where you signed up to these other operators from the Broadway Gaming group to [email protected]?
I'm still very uncomfortable with the fact that you've repeatedly signed up with one small group of operators. Out of thousands that are available online you've gone back again and again to the same group you were self-excluded at. While promotional emails might account for some of this, I don't feel it's likely that you were not aware at any point that you were returning to a group you had excluded with.
With regard to the quoted term, this would apply to situations where they operator actively pursues you to verify your age and you fail to provide verification documentation. Many deposit methods can only be used by individuals over the age of 18, so assuming you've used a deposit method in your name verifying your age would for the most part be unnecessary. I'd also point out that this term is specific to underage play and from what you've said so far you're not saying you are under age.
Thanks,
ThePOGG
Hi mmama31,
Thank you for your email. I meant the promotional emails that you saw that encouraged you to sign-up with the other Broadway Gaming operators not a list of the email addresses you used at the various operators. I specifically asked for this because it would be highly unusual for you to have received any promotional emails from this group after you'd self-excluded.
Lucky247 Casino
However, your email demonstrates that you've used 6 different email addresses at 6 different operators This is highly unusual. Very few people would regularly check that many different free email accounts. It seems fair to say that it's likely that you've been changing your email addresses, and possibly other details, to prevent the operator identifying matching accounts via matching details. This would qualify as intentionally trying to circumvent the restrictions that you asked the operator to put in place for you. The operator is NOT responsible for your actions where you choose to do that.
Lucky247
Send through the promotional emails and we'll review them, but it's highly unlikely you have a legitimate claim here.
ThePOGG
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